Welcome to Hot Hands Creations. By using our website or contacting us for products and services, you agree to the following Terms of Service. Please read them carefully.

1. Services Offered

Hot Hands Creations provides:

• Glass fittings, accessories, and installation

• Window stays, fasteners, silicone, putty

• Custom products including aquariums, mirrors, pulpits, TV stands, coffee tables, and picture frames

• Shop displays and building glass solutions

All services are delivered based on availability, material stock, and client requirements.

2. Orders & Payments

• Orders must be confirmed through phone or in writing.

• Prices may vary depending on size, materials, and customization.

• A deposit may be required before work begins, with the balance payable upon completion.

• Completed products must be inspected by the client upon delivery or installation.

3. Deliveries & Installations

• Delivery timelines depend on order type and material availability.

• Installations are done by trained technicians for safety and accuracy.

• Clients must ensure the site is ready and safe for installation.

4. Warranty & Limitations

• We guarantee quality workmanship on all products.

• Damage caused by misuse, poor handling, or external factors (e.g., accidents) is not covered.

• Glass is fragile; clients are advised to handle with care after installation.

5. Returns & Cancellations

• Custom-made products cannot be returned once work has begun.

• Order cancellations must be communicated promptly.

• Refunds (where applicable) are handled on a case-by-case basis.

6. User Responsibilities

By using our website, you agree to:

• Provide accurate information when making inquiries

• Not misuse the site or attempt to interfere with functionality

• Respect copyright and content rights

7. Liability

Hot Hands Creations is not liable for:

• Losses resulting from incorrect installation requests

• Delays caused by suppliers or external circumstances

• Misuse of products after delivery